Saturday, September 02, 2006

Comcast

So I just called this morning to add ESPN College Football GamePlan to my cable package, only to be told that you carry it in Boston, but it's not available in Cambridge.

What kind of idiotic decisionmaking leads to that result? What — do you suppose that nobody in Cambridge is interested in college football? Or do you think they'll be content with the local ABC affiliate's sad-sack programming decisions? DO YOU REALLY THINK WE WANT TO SIT AROUND THIS AFTERNOON AND WATCH NORTH CAROLINA PLAY RUTGERS???

You people REALLY need to get your heads out of your butts. This is unacceptable. Completely unacceptable. If I had any time before 3:30 I'd have your barely functional cable box returned and I'd be switched to satellite in time for kickoff.

Don't think I haven't ruled that possibility out for next Saturday.

If you aren't going to offer the services that people want, maybe there ought to be more than one cable provider in the city of Cambridge.

[Phutatorius]